Primary Care

Using this service we can help you start or refill most birth control options including almost any brand of pill, ring (Nuvaring), or patch. We also offer the female condom which is another great option.

How does it work?

You will answer a few simple health questions, provide a recently taken blood pressure, and then a doctor will chat with you and help you decide based on risks and benefits which is the best option for you.

We will provide you counseling and a prescription if appropriate. You can have the medicine sent to any local pharmacy, mailed to you, or in some cities delivered to you right away at work or home.

Your satisfaction guaranteed.

We stand behind all the medical care and advice we provide. If you ever have any questions you can message or call our medical team anytime. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy. We can't refund medicines, lab tests, or supplies purchased from the pharmacy or other outside businesses.

You don't need insurance.

You don't need insurance to use HeyDoctor and the visit fee you see is the full price. There are no hidden fees. We will also work with you to help find medicines and pharmacies that offer the lowest price for any medicines or treatments we prescribe.

What brands do you offer?

We offer pretty much every brand of pill, patch, or ring available in the United States. That includes Sprintec, Errin, Ortho Tri-Cyclen, Ortho Tri-Cyclen Lo, Nuvaring, Xulane, Ovcon, and more. If you don't see your preferred option just send us a message and we can help.

Are there options you don't offer?

Yes, since this isn't an in-person visit we can't offer you certain great options like long acting reversible contraception (LARC) including the intra-uterine device (IUD) or an implant. These are extremely effective birth control options but they require procedures to place.

If you want to know more about this or other options we are happy to answer your questions and refer you to an in-person provider.

What can't we do?

Since this isn't an in-person visit we can't conduct a full physical exam. Generally a full physical exam is not recommended or necessary for prescribing birth control and the American Congress of Obstetricians and Gynecologists (ACOG), the leading group of medical specialists in birth control, has recommended that these medicines be available over the counter.

However since we aren't examining you in person we want you to be aware of the risk that we won't find a risk or problem that an in-person doctor might. We also can't currently help you take care of all your primary health care needs including important screenings like the Papanicolaou (Pap) smear which screens for cervical cancer and dysplasia (abnormal growth), so it is important to ensure that you still see your in-person doctor and to let them know about any visits with HeyDoctor.

Do these medicines have side effects?

Yes, these medicines do have the risk of potentially serious side effects. When the doctor evaluates your visit and afterward we will review these risks with you and if you have any questions or concerns message us anytime.

Do I have to take the medicine?

No, our doctors are here as your advisor. Our goal is to provide you with full information about the risks and benefits so you can decide what is right for your life and your health. Anytime you have questions or concerns just send us a message or call.

Where is this service available?

Our services are only available in certain states where their medical board and laws have made this type of care possible. We are working on expanding to all of the United States as soon as possible. If you sign up and we can't help you yet we will message you when we can!

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